Privacy Policy

The Builders Academy is an online education and training centre that provides online, classroom, and open courses. We do not store customer credit/debit card details. We do not share, sell, or hire our customer details with any third parties unless they are affiliated with us.

Any reference to "Learning Spot Ltd" means "The Builders Academy Website" addressed below. We record all incoming and outgoing telephone calls for monitoring and training purposes only and hold this information for 6 months.

www.thebuildersacademy.co.uk shall include and cover the Learner Management System www.thebuildersacademy.co.uk and its Holding Company Learning Spot Ltd.

The Builders Academy Privacy Statement

The Builders Academy values personal information and endeavours to provide products and services that are non-intrusive and delivered securely and accurately. Data is central to what we do, and we strive to create long-lasting relationships based on trust and transparency.

In response to the General Data Protection Regulation (GDPR), which came into force in the UK on May 25, 2018, we as an organisation are committed to achieving compliance with this legislation.

As a company, we are committed to:

• Putting people first: Valuing our employees, product and system users, understanding their needs, and providing products and services that offer mutual benefits.
• Respecting privacy: Allowing individuals to control their data processing.
• Being honest and fair: Being honest, fair, and transparent throughout our business.
• Being diligent with data: Treating personal data with the highest care and respect.
• Taking responsibility: Acting responsibly at all times.

Types of Personal Data We Collect

• Name and contact details that you provide when you register as a member with us.
• Course of interest.
• Payment amount and address details.
• Marketing preferences, including any consent you have given us.
• Browser or device information.
• Information about your use of our websites and apps.
• Communications with us.
• Information about your login times and purchased courses.
• Assignments that you have uploaded to our site.
• Registration information with awarding bodies and assessors.

We store your information for a period of 3 years after NVQ/QCF/RQF certification from an awarding body.

Who We Share Your Information With

• The Builders Academy Staff.
• Assessors/Associate Teachers.
• Internal Verifiers/Supervising Teachers.
• External Verifiers for Regulatory Purposes.
• Awarding Bodies for Registration Purposes.
• Affiliated Companies.
• Subcontracting Training and Education Service Providers.

Where We Store Your Information

• Your details are held securely within our internal servers in the United Kingdom.
• On our secured Learner Management System.
• On our secured website.
• CCTV when you visit our centre.

Access to Your Information, Correction, and Deletion

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal data, please email us at: [email protected].

We want to make sure that your information is accurate and up to date and are very happy to remove or amend any information that you think is inaccurate. You also have the right to request that we either delete or restrict our processing of your personal data. Any such requests must be made to [email protected].

There will be a charge of £100.00 plus VAT for requests of what data we hold on you, and you would expect a response within 40 days. You also have the right to lodge any complaint about the way in which we handle your data with the Office of the Information Commissioner.

Consent

If you’ve opted in to receive marketing information about special offers of products & services and newsletters relating to The Builders Academy and our affiliated companies (for example, by ticking a box on one of our websites or apps), then we’ll provide this information to you by email, text, or phone.

We also rely on your consent to process information about your use of our websites, apps, and social media sites so that we can improve your browsing experience and deliver online advertising that is relevant to you. Please see our Cookie Policy.

You can unsubscribe from our emails at any time, and you have a right to request that your details are removed/deleted. Please email [email protected] to confirm your request.

GDPR Compliance

Data protection Registration Number ZB692500.

To support this statement, we have:

• Completed our GDPR compliance plan, reviewed, improved, and introduced new procedures and measurements to ensure we are compliant with GDPR by May 2018 and beyond.
• Trained and will continue training our staff on privacy and information security.
• Put in place operational and technical measures to ensure information security (Confidentiality, Integrity, and Access of/to data).
• Updated our Privacy Policy.
• Updated our Privacy Notice.
• Updated our Website/Learner Management System.

The organisation will monitor objectives relating to its privacy performance and implement improvements when and where appropriate. These objectives are subject to review at project and management review meetings.

The Privacy Statement will be reviewed regularly to ensure its continuing suitability.

How to Contact Us

Please contact us if you have any questions about our privacy policy or the information we hold about you:

By email: [email protected]
Or write to us at:
Data Protection Officer, Learning Spot Ltd t/a The Builders Academy, Grnd Flr Rear of 491 Green Lanes Haringey London N13 4BS.

 

 

 

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Terms of Trade and Use of the Websites

Thebuildersacademy.co.uk, its holding company, and linked and contracted companies provide advice and guidance to individuals looking to further their education. If you have any feedback, comments, or suggestions concerning our Website or our business model, please email us via our Contact Us page.

Website Content and Responsibility

Thebuildersacademy.co.uk, its contractors, and agents have exercised considerable care in the design, production, and presentation of this Website (hereinafter referred to as “the Website”) and in the inclusion and provision of the information on it. Since some of the information is derived from other sources, Thebuildersacademy.co.uk, its operating and linked companies, its contractors, and agents provide information on this website on an "as is" basis and make no representations or warranties of any kind with respect to this website or the content contained on it (including any text, graphics, advertisements, links, or other items) and disclaim all such representations and warranties.

Opinions expressed on this website are not statements of fact. In addition, neither we nor any other contributor to this website make any representation or give any warranty, condition, undertaking, or term, either express or implied, as to the condition, quality, performance, accuracy, suitability, fitness for purpose, completeness, or freedom from viruses of the content contained on this website or that such content will be accurate, up to date, uninterrupted, or error-free.

Liability and Data Protection

Whilst we try to ensure that the Website does not contain any error, defect, malfunction, or corruption, we do not accept responsibility for any damage to or loss of data on your computer system, network, or server that results from the download or use of the Website or any materials made available via the Website (except for death or personal injury caused by our negligence).

We cannot promise that access to the Website will be uninterrupted or error-free. We reserve the right to suspend access to the Websites during the scheduled maintenance window as and when it is needed. We will provide users with two weeks' notice of any impending maintenance downtime. There may also be occasions when access to the Website is interrupted for emergency maintenance or repairs or to carry out upgrades to improve the performance or functionality of the Website and the services offered via the Website. Access may also be interrupted due to failures of telecommunications links and equipment, which are beyond the control of Thebuildersacademy.co.uk.

Website Usage and Risks

By using our website, you accept that you will not have a claim for breach of contract (either against us or your Service Provider/Thebuildersacademy.co.uk or its linked companies) or otherwise in respect of such period of unavailability. You also acknowledge that we or our contractors cannot be held responsible for any delay or disruptions that are inherent in the operation of the internet and the World Wide Web, including viruses.

You acknowledge that you are responsible for making backup copies of all your data and taking appropriate precautions against viruses, hacking, and other types of computer misuse.

Accuracy and Feedback

The Website may contain occasional errors or inaccuracies. Thebuildersacademy.co.uk, its operating company, and linked companies endeavour to ensure that such deficiencies are minimised, and your feedback would be welcomed should you identify such inaccuracies.

Thebuildersacademy.co.uk, its operating company, and linked companies will only act for you on your written request.

No Liability Clause

No liability whatsoever shall attach to Thebuildersacademy.co.uk, its operating company, linked companies, or its agents for any loss or damage, including any consequential loss or damage, arising from the inclusion or provision of any information, data, or material contained in the Website, or the use thereof, or in any way arising in connection with the Website or the services it provides.

In no event shall Thebuildersacademy.co.uk be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the services.

Intellectual Property and Misuse

All intellectual property rights owned by Thebuildersacademy.co.uk and its operating company and linked companies relating to the content on this website are protected and remain the sole property of Thebuildersacademy.co.uk and its operating company and linked companies.

In all your dealings with Thebuildersacademy.co.uk, its operating company, and any of their linked companies and its employees, contractors, and agents, including but not limited to all communication effected through this Website, you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Refusal of Service and Fraud

Thebuildersacademy.co.uk and its operating company and linked companies reserve the right to decline an application for its services, regardless of the method of making such an application, without giving a reason.

Thebuildersacademy.co.uk, its operating company, and its linked companies reserve the right to refuse services and/or suspend access to services to any person or body where there is a suspicion of fraudulent activity (the police will always be informed) or abusive activity on the Website or where there may be a conflict with these Terms and Conditions.

Customer Responsibility

Any person, body, or customer using the Website does so at their own risk and is responsible for the information they entered, including for their activities on the Website (financially or otherwise), including the possible use of their username and password. The customer guarantees that the information entered by them on the Website in relation to them is true and accurate.

Data Protection and GDPR Compliance

Thebuildersacademy.co.uk, its operating company, and linked companies are registered under the General Data Protection Regulation (GDPR) (EU) ZB692500.

Thebuildersacademy.co.uk only collects and retains a range of accurate, up-to-date, and relevant information so that we can stay in touch. The information you provide will be used and shared only for the purpose of administration and for the facilitation of the course you have purchased, with the training provider delivering the course at the venue you chose on purchase. It will be used solely for career progression and guidance, to meet any of your future requirements, and for our own statistical and research purposes.

We will not share or sell any of your information with any third-party organisations, but if you have opted in, we may send you marketing and news items on their behalf.

At no time will your personal information be passed or sold to other organisations for marketing or sales purposes unless they are linked to Thebuildersacademy.co.uk.

Tracking and Customised Content

Thebuildersacademy.co.uk, its operating company, and its linked companies may keep track of the websites and pages our users visit within Thebuildersacademy.co.uk's websites, to determine the services that are the most popular. This data is used to deliver customised content and advertising to customers whose behaviour indicates that they are interested in a subject area.

Disclosure of Information

Thebuildersacademy.co.uk, its operating company, and its linked companies will never disclose your personal information to third parties without your explicit authorisation unless required to do so by law or in the good-faith belief that such action is necessary to:

• Conform to the edicts of the law or comply with legal processes served on Thebuildersacademy.co.uk, its operating company, and its linked companies and websites.
• Protect and defend the rights or property of Thebuildersacademy.co.uk, its operating company, and its linked companies.
• Act under emergency circumstances to protect the personal safety of users of Thebuildersacademy.co.uk, its operating company, and its linked companies and websites, or the public.

For any further clarification regarding these terms or for any other information, please use the Contact Us page.